Everything you need to successfully launch and manage coaching at your organization.
We’ve organized the resources below to mirror your journey: from pre-launch planning, through rollout, to ongoing success. You’ll find timelines, messaging templates, FAQs, and best practices—everything you need to run a smooth and high-impact coaching program.
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Below you'll find plug-and-play email and Slack templates throughout your partner lifecycle to help you communicate with your stakeholders and members at every stage of your Mento coaching journey. These templates are grouped by phase for clarity and can be customized based on your tone and culture. All templates are designed to build momentum, drive clarity, and increase coaching engagement. You don’t need to reinvent the wheel—we’ve got you covered!
🟡 Pre-Launch
Participant Nomination Playbook
Announcing Your Coaching Program to Leaders
Manager Alignment in Coaching Programs
🟠 Launch
Slack/Teams Engagement Campaign
🟢 Post-Launch
Member Offboarding Communications
Pulse Check Nudges & Follow-Up Templates
What's in Pulse Check by Mento
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These tools and FAQs are designed to help you implement and sustain coaching with ease:
Pulse Check and Impact Reviews
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Setting your program up for success
What to expect in your first six months with Mento
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Planning and enablement
Meet your Partner Success Manager. We'll walk through everything you need to launch Mento: program overview, IT setup, roles and responsibilities, and the partner dashboard.
Together, we will review:
We meet again to lock in launch details:
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Executing with precision
A live event we co-host with you:
After kickoff, we drive members into active coaching: chemistry calls, coach selection, and outreach to anyone who hasn't engaged. We flag non-responders to you after two or three attempts so we can align on next steps.
Helpful templates:
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Referring people and partners to Mento
Scheduling Mento Sessions (for EAs)
Day of Kickoff: minute by minute