A POC facing milestone view of what a healthy program looks like at each stage post launch, so you know what to expect and where to lean in.

🎯 Day 30: launch landed

What good looks like:

• 85%+ of members signed up and matched with a coach
• The majority have completed their first chemistry call and selected their coach
• The first wave of biweekly sessions is booked through the next 60 to 90 days
• Baseline survey completion is at 75%+ (we'll prompt stragglers)

What to watch for (yellow flags):

• Members who signed up but haven't booked a chemistry call within 14 days. We'll flag these to you for joint outreach.
• Members whose chemistry calls keep getting rescheduled. Usually a calendar issue, sometimes signals lukewarm interest.

What you can do:

• Send a personal note to active members at week 3 reinforcing that you see them engaging. Optional but high leverage.
• Don't ask managers to check on coaching usage. Let it run.

🔄 Day 60: cadence locked in

What good looks like:

• All matched members are in regular biweekly cadence
• Coaches have run 3 to 4 sessions with most members
• Members are bringing real work into sessions (vs. abstract goals)
• Peer Insights becomes available, members start initiating it