Welcome to Mento Partner FAQs: This guide covers everything you need to successfully launch and manage Mento coaching at your organization

Mento is a coaching and mentorship platform that combines professional coaching with real-world operator experience. The model is ~80% coaching and ~20% mentorship.
Mento coaches are also expert operators (sales, marketing, engineering, design, etc.). They not only coach but also bring firsthand career experience and practical guidance.
Eligibility is determined by the partner organization. Mento works with executives, managers, and high-potential employees at all levels.
A standard Mento engagement is 24 sessions over 12 months, biweekly. This is the arc we recommend for the deepest growth, with a foundation phase, midpoint check in, and deliberate completion. Shorter engagements of 12 sessions over 6 months are available for use cases like pilots, focused development sprints, or when annual licensing rotates members every six months. Programs are licensed annually regardless of individual engagement length.
Most engagements follow a bi-weekly cadence (every two weeks).
Most members meet biweekly for 45 minutes for Leadership Tier and 60 minutes for Executive Tier.
Yes, sessions may be rescheduled up to 48 hours in advance.