Welcome to Mento Partner FAQs!

Please see the below questions and related processes and policies at Mento. If there are any questions that are not addressed below, please feel free to reach out to your Partner Success Manager and we will gladly help you out! In this guide, you’ll find more info about:

🖼️  Program Overview

What is Mento?

Mento is a coaching and mentorship platform that combines professional coaching with real-world operator experience. The model is ~80% coaching and ~20% mentorship.

How does Mento differ from traditional coaching?

Mento coaches are also expert operators (sales, marketing, engineering, design, etc.). They not only coach but also bring firsthand career experience and practical guidance.

Who is eligible for coaching?

Eligibility is determined by the partner organization. Mento works with executives, managers, and high-potential employees at all levels.

How long does a standard coaching engagement last?

Mento programs are typically licensed on an annual basis, with members rotating every 6 or 12 months depending on program design.

How often do members meet their coach?

Most engagements follow a bi-weekly cadence (every two weeks).

How often are sessions held?

Most members meet biweekly for 45 minutes for Leadership Tier and 60 minutes for Executive Tier.

Can sessions be rescheduled?

Yes, sessions may be rescheduled up to 48 hours in advance.