👋🏼 Welcome to Mento!

We're excited to partner with you! The Mento Implementation Hub is here to:

Guide you through the key steps in your implementation process;
Provide helpful resources, including communication templates, informational PDFs, and answers to FAQs;
Help you make the most out of your Mento experience.

📖 How to Use This Guide

We think about Mento implementation in phases:

Pre-launch: Administrative activities in preparation for a successful launch
Launch: Company announcements, launch events, and member onboarding
Post-launch: Ongoing support and alignment efforts over the course of our partnership

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Pre-Launch

Step 1: Implementation Meeting

This is your first meeting with your Partner Success team. We’ll use this time to talk through the process of implementing Mento at your organization.

Meeting Agenda:

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Launch

This phase focuses on the success of announcing your program, enrolling your participants, and a coordinated launch of coaching activities.

Step 1: Schedule your company launch event

This is an event co-hosted by you and Mento where we’ll:

Introduce all your participants to Mento at once and help set expectations.
Host a Q&A to help answer any questions
Reserve the last 10 minutes of the meeting to get everyone to sign up and fill out their Coaching Baseline Survey

Step 2: Announce Mento!

Here are some helpful templates for your communications