Last Updated: March 23, 2026

Overview

All B2B members are now required to complete Mento's Pulse Check Survey as part of their onboarding. This means every B2B member will have a Pulse Survey Baseline going forward.

Upon being matched with a member, you will have access to preview their survey results in advance of your Chemistry Call. Use this early access to build context and familiarity with the member, but do not debrief the results with them until they have officially selected you as their coach.

📘For additional guidance on coaching Pulse results, refer to the Pulse Support Materials

To help navigate Pulse on Platform, below is a quick video tutorial along with a step by step outline. Please refer back to this content at any time!

https://www.loom.com/share/b6ac5652b4964881b3f7bde03296f673

Accessing Pulse Survey Results

There are two ways to access a member's Pulse Survey results via the Mento Platform.

Option 1: Coach Home screen

1. Under today's sessions, you’ll see a new Notifications section.
2. Any new Pulse Survey results will appear here.
3. Click "View [Member's] Responses" to link directly to that member's results.

Single Notification View