Welcome to Mento Member FAQs!
Please see the below questions and related processes and policies at Mento. If there are any questions that are not addressed below, please feel free to reach out to [email protected] and we will gladly help you out! In this guide, you’ll find more info about:
Mento offers high-impact, one-on-one coaching designed to help professionals grow in their roles and thrive in their careers. Our coaches meet with members biweekly to explore goals, build leadership skills, navigate challenges, and optimize performance—providing structured growth in a psychologically safe environment.
To get the most from your coaching sessions, consistently attend and come prepared to discuss your progress and challenges. Commitment to long-term coaching (12+ months) offers the greatest growth due to the deep, trusting relationship built. Embrace a growth mindset, believing that your abilities improve with effort and dedication. Balance reflection and action by using coaching to review past insights and stay motivated for future goals, regularly discussing what’s working and what needs adjustment with your coach.
Members onboard at https://app.mento.co/get-started. If coaching is company-sponsored, they should use their work email to unlock employer-covered access. After completing a short intake, they’ll receive their recommended coaches in their inbox within a few days.
Once matched, they'll complete a quick Pulse Check to begin measuring their growth.
Chemistry Calls offer members a low-risk way to experience multiple coaching styles before committing. During each 30-minute call, the member explores the coach’s approach, discusses their goals, and evaluates fit. After Chemistry Calls, members transition to full coaching sessions immediately upon deciding. Coaches are trained to respect the exploratory process, ensuring open and supportive dialogue.