A POC facing walkthrough of the 30 minute Mento kickoff session, so you know exactly what you own, what we own, and where to lean in.
| Time | What's happening | Who's driving |
|---|---|---|
| 0:00 to 0:01 | POC welcome (60 seconds). You frame why this program exists at your company and why these participants were chosen. | You |
| 0:01 to 0:10 | Mento intro. What Mento is, our coaching plus mentorship model, what coaching looks like in practice. | Mento |
| 0:10 to 0:18 | The coaching arc. Chemistry calls, coach selection, biweekly cadence, baseline survey, what success looks like at month 6. | Mento |
| 0:18 to 0:23 | Confidentiality framing. What's between member and coach, what you (the POC) see, what their manager sees. | Mento |
| 0:23 to 0:27 | Q&A. Members ask anything, from logistics to coaching style. | Mento (you can jump in) |
| 0:27 to 0:30 | The action moment. Mento drops the chemistry call scheduling link in chat. You reinforce: "Book your first chemistry call before you close this tab." | Both |
Keep it personal. The single most important thing you can do is tell members why you chose them specifically. Coming from you, that lands harder than anything Mento can say.
A simple template:
"Thanks everyone for being here. We've invested in coaching because [reason that matters at your company]. You were each chosen because [the pattern you see in this group, e.g. 'you're at an inflection point in your career,' 'you're stepping into a stretch role,' 'you're leaders we want to invest in']. This is a real investment in your growth, and the program works best when you treat it that way. I'll hand it back to Mento now."
The last three minutes. When the chemistry call link drops, members who book on the spot convert dramatically better than those who plan to do it later. Two things you can do to maximize conversion: