Programs evolve. New leaders join, a high potential person was missed in the first wave, a merger or reorg surfaces a coaching need, or your team is ready to expand. Here's how to add members or buy additional seats to your active Mento engagement, what to expect on timeline, and what we need from you.

🎯 The two paths

Every add fits one of two paths. Knowing which one you are on shapes the timeline and who you'll be working with.

Adding to an existing seats

If you have unused or open seats in your current engagement, this is the fastest path. Send your request to your Partner Success contact and we can usually have the member onboarding the same day. No procurement, no new contract, no waiting.

Buying additional seats

If you have used your full seat allocation and want to add more, this is a commercial conversation. Your Partner Success contact will help talk through new seat options, pricing, and timing. Most additions can move quickly, especially when your team is already familiar with how Mento works.

Not sure which path you're on? Ask your Partner Success contact. They can check your current allocation in under a minute.

🙋 Common situations partners bring us

A few patterns we see often:

• A new leader joined mid-engagement and you want them to have the same coaching support the rest of the cohort has
• A high potential person was missed in the original nomination wave and is ready now
• A second wave of nominations is ready (a few months after launch, once the first wave has built momentum)
• A business event (merger, reorg, retention need, a critical transition) calls for coaching support for a specific person or small group
• A team is being built out and you want leadership development baked in from the start
• An executive needs to move from Leadership to Executive tier because of a promotion or expanded scope

Different shapes, same playbook. We will adapt the details to your situation.